CNT ENTERPRISES provide customer oriented services and with motto customer satisfaction; therefore we provide sales after service to all products supplied by us. We provide a 10 day return guarantee for all such items.
A refund can be refused if it not met to 'Cancellation and Return Policy'. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise on our product pages. We make every effort to service the order placed with us as per the specifications and timelines mentioned against each product. If due to any reason, unavoidable circumstances or beyond the limitations the order is not shipped then the order shall be cancelled and refunded. In the event the order, the product is delivered and has been cancelled for refund due to product fault, delivery of wrong product, partial product, etc the refund is processed.
The order may be cancelled before shipment due to any of the following reasons:
♦ The specific product is out of stock.
♦ The order could not be shipped within the specified timeline.
♦ On customers request.
♦ The shipping address is not serviceable.
♦ Any other reason beyond the control of CNT ENTERPRISES.
♦ Wrong quantity,
♦ Damaged, or
♦ Significantly different from the description.
The orders may be cancelled post shipment and delivery due to any of the following reasons:
♦ Correct product could not be delivered.
♦ Established damage in the product which is not able to either replace or repair.
♦ Shipping address found to be untraceable, wrong, incomplete, locked and customer not available.
♦ Customer refused to take the delivery.
♦ Products damaged during transit and delivery not accepted.
Please do not accept delivery of any item whose packaging is damaged or tampered with in any manner. If you have received a damaged product or empty parcel or any item is missing, please contact us within 2 days of receiving the order.
Conditions:
♦ The refund shall be processed with in 15 working days after the product is shipped back and received by CNT ENTERPRISES
♦ Need to attach a note along with the product returned for refund. The note should clearly state your name and address, contact number, and order number. Describe the problem in your own words. Without your order details processing refund / replacement would not be possible.
♦ Any charges levied as tax is not eligible for refund.
Refund Process:
♦ Please connect with us via email at cnt@cnt.org.in or call +91-9321690034.
♦ We will validate the request and shall take the request for refund or exchange.
♦ Returning address will intimate you.
♦ Pack the product properly and label the product with the order number, return address and your address.
♦ Follow our instructions carefully for packaging and returning the product using EMS Speed post.
♦ The order shall be considered for refund only if we receives back the product in undamaged condition (there should be no scratches, no dents etc.)
Caution: Please ensure to pack the product properly before handing it over to courier.
Exclusion:
♦ The product is completely broken and unusable or physical damage to product or incomplete.
♦ The product is returned beyond the required return date.
♦ The product is used or altered & returned without original packaging.
♦ Any other product which CNT ENTERPRISES deems fit from time to time.
Please Note:
♦ On cancellation of an order, you are entitled to receive refund plus the shipping charges on your pay mode in 5-10 Working Days (Monday to Friday) excluding holidays.
♦ CNT ENTERPRISES is not liable to pay any penalty or compensation to the customer for cancellation of any order, for reason mentioned above.
♦ We will process the refund after receipt of the product to us. Refund will be processed based on the mode of payment of order.
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✆ 9321690034
Contact us
✆ 9320690034
✆ 9820690034
✉ cnt@cnt.org.in
www.cnt.org.in
Tushar Shinde
Proprietor
CNT ENTERPRISES
Registered Address :
202, Rachana Apartment, Anand Nagar
Kulgaon, Badlapur (E)
Thane - 421503
Maharashtra
India
Regional Office :
Masat Industrial Area
Silvassa Vapi Road
Samarvarni, Silvassa
Dadra & Nagar Haveli - 396230
Dadra & Nagar Haveli & Daman and Diu
India
Regional Office :
Pithampur Industrial Area
Mhow Nimach Road
Akolia, Pithampur
Dhar - 454775
Madhya Pradesh
India
Warehouse :
12 IT Sector, Hi-Tech
Defence & Aerospace Park, Phase 2
KIADB Industrial Area
Devanahalli, Bengaluru
Bengaluru Urban - 562149
Karnataka
India
